At Swimbait Essentials, we strive to provide excellent service and the highest quality product every time you place your order - We’re happy when you’re happy!
These policies apply to orders placed on Swimbaitessentials.Com
SHIPPING POLICY:
Standard Shipping: Standard USPS shipping rate(s) will apply for all orders. Please note that we ship USPS Priority Mail. If you order in multiples, we will contact you directly if an additional shipping and handling fee is required. Most orders will take 2-8 business days to arrive from the date ordered. Orders placed after 3:00 p.m. Eastern Time will be considered placed the next business day.
PAYMENT POLICY:
Swimbait Essentials accepts payments by any of the following methods: Visa, MasterCard, American Express, and Discover Credit and Debit Cards and PayPal. We DO NOT accept payment by cash.
RETURN POLICY:
We do not accept returns or offer refunds for used products once they have been shipped unless otherwise explicitly stated in a separate policy or required by applicable law.
Exceptions:
Defective or Damaged Products: If you receive a defective or damaged product, please contact our Customer Service team within 7 days of receiving the item. We will work with you to provide a replacement or a refund, as appropriate, based on the specific circumstances.